xmlns:fb='http://ogp.me/ns/fb#'> Hacking World: What happens when you Report something on facebook
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Tuesday 18 June 2013

What happens when you Report something on facebook

With so many people using a site like Facebook, there’s surely a possibility of some people being abused by bad people and finding ourselves being harassed.
Facebook is well-equipped to deal with problems like this, but facebook’s security team never revealed how it works.
To be more clear Facebook today revealed how its security system works and what happens when you click the “report” button
Here is what the facebook team said today -
At Facebook, there are dedicated teams throughout the company working 24 hours a day, seven days a week to handle the reports made to Facebook. Hundreds of Facebook employees are in offices throughout the world to ensure that a team of Facebookers are handling reports at all times. For instance, when the User Operations team in Menlo Park is finishing up for the day, their counterparts in Hyderabad are just beginning their work keeping our site and users safe.

What happens when you Report something on facebook

Here’s an interesting detailed infographic that shows Facebook’s issue reporting flow  (click for larger size):
facebook reporting flow
facebook reporting flow
The Facebook security team goes on to say:
The safety and security of the people who use our site is of paramount importance to everyone here at Facebook. We are all working tirelessly at iterating our reporting system to provide the best possible support for the people who use our site. While the complexity of our system may be bewildering we hope that this note and infographic has increased your understanding of our processes. And, even though we hope you don’t ever need to report content on Facebook, you will now know exactly what happened to that report and how it was routed.

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